At Providence Animal Hospital in Charlotte, we're committed to providing a positive veterinary experience for our patients and their owners, too.
New Patients Always Welcome
Backed by years of experience and a true passion for animals, we are dedicated to our beloved patients and their proud owners.
Here, learn what to expect at your first appointment, along with information about our office and helpful resources for pet owners.
Your First Visit
Knowing what to expect at your first visit to our veterinary hospital will make the process more pleasant for both you and your pet.
STEP 1
Check In & Complete Forms
Please arrive about 10 minutes early for your first appointment. When you arrive, you will be greeted by our front office team and asked to fill out our New Patient Form. To save a bit of time, you can complete the form online in advance.
STEP 2
Initial Assessment
A member of our veterinary team will weigh your pet and escort you to an exam room where you will be asked questions about your pet’s medical history, current medications and reason for the visit.
STEP 3
Nose-to-Tail Examination
One of our veterinarians complete a thorough exam of your pet. They will then discuss their findings, assessment and recommendations. Our goal is to work with you to provide your pet with a long, healthy and happy life.
Payment & Financing
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Debit Cards, cash, personal checks and CareCredit.
If you require financing, CareCredit offers 6-month and 12-month options to help you finance health and wellness needs for your pets.
Office FAQs
Here are some helpful links for your pet's health.
Should I call ahead to book an appointment?
Yes, it always is best to book an appointment ahead of time to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please call our clinic right away.
What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please contact us as soon as possible so that we can offer the space in our schedule to other patients.
We don't have a cancellation penalty, but ask that you do your best to respect the schedules of our veterinary team.
What types of payment options are available?
For your convenience, we accept Visa, MasterCard, American Express, Discover, Debit Cards, cash, personal checks and CareCredit financing.
What types of animals do you treat?
We take care of small domestic pets including dogs and cats.
We also treat exotic mammals, and geriatric pets.
Pet Owner Resources
Here are some helpful links for your pet's health.
